Terms and Conditions

Welcome to Bros Baby Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.


1. General

1.1 Agreement to Terms:
These Terms and Conditions (the “Terms”) govern your use of our website, services, and products. By accessing or using the website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the site.

1.2 Changes to Terms:
Bros Baby Store reserves the right to modify or update these Terms at any time. Changes will be effective immediately upon posting to the site. Continued use of the site after changes have been made constitutes acceptance of the revised Terms.


2. Eligibility

2.1 Age Requirement:
By using the site, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.


3. Orders and Payment

3.1 Product Descriptions:
We strive to ensure that product descriptions and images are accurate. However, we do not warrant that the product descriptions, pricing, or other content available on the site are error-free, complete, or current.

3.2 Order Acceptance:
Once an order is placed, you will receive an email confirmation. However, the order is only considered accepted when we dispatch the products. We reserve the right to refuse or cancel an order at any time, including due to product availability, errors in product details, or pricing errors.

3.3 Pricing:
All prices on our site are listed in U.S. dollars unless otherwise specified. We reserve the right to change pricing at any time without notice. Prices do not include shipping and handling fees, which will be added at checkout.

3.4 Payment Methods:
We accept various payment methods, including major credit cards and PayPal. By submitting your payment details, you authorize us to charge the designated payment method for the total amount of your order, including any applicable taxes and fees.


4. Shipping and Delivery

4.1 Delivery Timeframes:
We aim to deliver your products within 3 to 15 business days, although in rare cases, shipping may take up to 20 to 30 days. You will receive tracking information once your order is dispatched.

4.2 Risk of Loss:
Once the items are handed over to the shipping carrier, the risk of loss passes to you. We are not responsible for delays or lost packages caused by the shipping carrier.


5. Returns, Refunds, and Buyer Satisfaction Program

5.1 Buyer Satisfaction Program:
If you are not completely satisfied with your purchase, you may return the product under our Buyer Satisfaction Program. Please refer to our Delivery and Returns page for full details on eligibility and the return process.

5.2 Standard Return Policy:
We accept returns within 30 days of receiving your order, provided the product is unused, undamaged, and in its original packaging. Certain products, including hygiene-sensitive items, may not be eligible for return.


6. Intellectual Property

6.1 Ownership of Content:
All content on the website, including text, images, logos, and graphics, is the property of Bros Baby Store or our licensors. You may not reproduce, distribute, or use any content from the site without our prior written permission.

6.2 Use of Content:
You may access and use the site for personal, non-commercial purposes only. Any unauthorized use of our content may result in legal action.


7. Limitation of Liability

7.1 Disclaimer:
The website and all products are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the site or products sold through it, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 Limitation of Liability:
In no event shall Bros Baby Store, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses arising out of or related to your use of the site or products purchased through it.


8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to conflict of law principles.


9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


10. Contact Information

If you have any questions about these Terms, please contact us.


Effective Date: 14th September, 2024


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